Terms of Service

1. Acceptance of Terms

By accessing or using the DwellZero Container Tracking API service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including visitors, registered users, and API consumers.

2. Service Description

DwellZero provides a container tracking API that enables users to:

• Track container availability across 162 terminals in North America
• Monitor Last Free Day (LFD) information
• Receive email notifications for status changes
• Access container data via RESTful API endpoints

We strive to provide accurate and timely information, but data is sourced from third-party terminals and may be subject to delays or inaccuracies beyond our control.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials and API keys
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behavior.

4. API Usage & Rate Limits

Your use of the API is subject to the following terms:

• API keys are personal and may not be shared or transferred
• Usage is subject to rate limits
• Automated scraping or excessive requests may result in throttling or suspension
• You may not use the API for illegal purposes or to harm our infrastructure

Adding a container uses one of your free containers for the month or one credit (see Payment Terms). When both are used up, new containers cannot be added until you top up or your free containers reset. Containers you already track keep updating.

5. Payment Terms

The Service is paid for with prepaid credits. There is no subscription:

• Every account gets 10 free containers each calendar month. After that, each container that starts tracking uses one credit
• Credits are bought in advance as top-ups. Larger top-ups may cost less per credit, as shown on our Pricing page at the time of purchase
• Credits are valid for 12 months from purchase and have no cash value
• Payments are processed securely through LemonSqueezy, our Merchant of Record, who handles billing, invoicing, tax collection, and payment compliance on our behalf
• Prices are in USD; applicable taxes are calculated and collected by LemonSqueezy
• All credit purchases are final. We do not offer refunds, as the free containers each month let you fully evaluate the Service before buying credits. See our Refund Policy for details
• We may change prices at any time. Changes apply to future top-ups; credits you have already bought are not affected

6. Intellectual Property

The Service, including its design, code, documentation, and branding, is owned by Pauz Digital and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Service in accordance with these Terms. You may not copy, modify, distribute, or reverse engineer any part of the Service without prior written consent.

7. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAUZ DIGITAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless Pauz Digital and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

9. Termination

Either party may terminate this agreement at any time. You may close your account by contacting support. We may suspend or terminate your access for violation of these Terms with or without notice. Upon termination, your right to use the Service ceases immediately, unused credits are not refunded, and we may delete your data after a reasonable retention period.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Delaware.

12. Contact Information

For questions about these Terms, please contact us at:

Email: hello@dwellzero.com